"The IAPCO Council meeting held at the Kuala Lumpur Convention Centre will be remembered for a long time. Maya Angelou said that ‘people will forget what you said, people will forget what you did, but people will never forget how you made them feel’ – there isn’t a better way to describe what we experienced at the Centre over the past few days. Your entire team – on every level – made us feel welcome and deeply cared for at any given time. We didn’t leave the venue for almost three days but we felt we experienced more of the Malaysian hospitality and everything your wonderful country has to offer, than if we had been out exploring. Having our President Jan Tonkin attend the meeting via video call also allowed us to test the state of the art AV and the dedicated support you offer. The breaks, lunches and dinners were each unique and incredibly creative – with attention to even the smallest details."
Mathias Posch
President
IAPCO (The International Association of Professional Congress Organisers)
"Our whole visit was genuinely one of excellence. The Council Meeting was fantastic, delivered in such clever inventive ways to show us the venue and all that you can do for a meeting. It made our experience so completely memorable, that it will remain with us forever. Everyone was so attentive, from ‘our chef’ to the techies, all with such a smile, it makes so much difference. Our KL Immersion was just right, with fun, excellent food, cultural heritage and some great knowledge into how the kitchens operate. The gala night was fabulous and we all had a great time. Our experience will help us to promote the Kuala Lumpur Convention Centre and Malaysia to both our members and to the outside world. We can genuinely say ‘it was perfect’."
Sarah Storie-Pugh
Secretariat
IAPCO (The International Association of Professional Congress Organisers)