Spotlight On The Concierge!

This issue, the Centre sat down with Azizul  and Rusydi, long-serving team members who started their journey at the venue as concierge staffs.
  1. When did you join the Centre’s family?
    Azizul (A): I joined the Centre in 2005 as a concierge

    Rusydi (R): I joined the Centre in 2005 as a concierge as well

  2. Tell us a little bit about yourself and your time at the Centre.
    A: I have been at the Centre since it’s opening in 2005 and as a concierge I have greeted and welcomed thousands of delegates, guests and visitors to the Centre since then.

    R: Like Azizul, I also joined the Centre in 2005 and it’s been a great 12-year journey so far! 

  3. What are your most memorable moments at the Centre?
    A: I enjoy meeting different people every day and with this job, I am able to do exactly that! This is something that has inspired me while working at the Centre the last 12 years, especially in the event that I’m able to lend a helping hand to those who need it  From resolving taxi drivers’ squabbles to ushering VIPs to where they need to go, I cherish all of my moments here.

    R: Just a simple ‘thank you’ from the visitors is enough to make my day here! And, it’s especially great to welcome friendly and kind guests where they truly appreciate your service.

  4. How would you describe working at the Centre?
    A: It is a great place to work and with the Centre’s practice of openness and flexibility among the workforce, I really do feel valued as a team member. I’ve been in the hospitality industry for long but unlike other companies, we can’t go to the weekly Friday prayers, but here it’s more flexible. We can talk to our Head of Department and they will arrange for substitutes so that we don’t miss our Friday prayers. This really shows that they care.

    R: I am very proud to be part of this prestigious and award-winning Centre since its opening. Through working at the Centre, I have had the opportunity to greet and welcome countless visitors and VIPs to the venue,and make sure they safely get to where they need to be. I really enjoy this because I encounter many different people on a daily basis and each of them is unique to their own way. These are people I would not have had the opportunity to interact with otherwise and these daily doses of interesting encounters are what keeping me going.
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